State Farm® Insurance Agent Brian Poston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathy Vance
March 5, 2026
5
out of
5
rating by Kathy Vance
"Brian Poston was so helpful and kind. He really took the time to explain all the options of the coverages. I would highly recommend him and State Farm."
We responded:
"Thank you for the kind words and 5-star review! I am pleased to hear that you had a great experience with my office. Our goal is to continue to be your first choice for insurance and financial services. We appreciate your business!"
Rebekah Shelton
March 3, 2026
5
out of
5
rating by Rebekah Shelton
"Ever since I got my car, Brian with State Farm has been nothing but good to me. When my husband got his own new car, my first thought was to get him on State Farm, because of the possitive experiences I had with Brian and his team. Naturally, Brian made the process of switching over from one provider to another for my husband the most painless and seamless I have ever experienced with any type of service provider!"
We responded:
"It is wonderful to hear that our team is quick to respond and made your experience a positive one. For over 100 years, State Farm has enjoyed helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. We appreciate you trusting my agency with your insurance needs. Please do not hesitate to call when you need us in the future."
Isabella Johnstun
February 27, 2026
5
out of
5
rating by Isabella Johnstun
"Brian is always so helpful and gives great recommendations that balance saving money and getting great coverage. We feel so blessed that we’ve found an agent who is so helpful. He’s very quick to respond and extremely good at his job. We’d highly recommend him!"
We responded:
"We hope we have made your move to Tennessee a great experience so far. Feel free to contact me any time we can be of assistance. Thank you for the kind review!"
Jayy Buchanan
February 24, 2026
5
out of
5
rating by Jayy Buchanan
"Professional and very kind."
We responded:
"We appreciate the kind words and five-star review. Our goal is to provide you with prompt, remarkable service at every interaction. It has been a pleasure working with you for the past few years, and we look forward to many more."
Roger Hull
February 20, 2026
5
out of
5
rating by Roger Hull
"Brian Poston and team are wonderful to work with! Had my wind shield replaced last week. Everything went smoothly. Brian and staff are great to work with."
We responded:
"Thank you for the kind words and the 5-star review. We will all be thankful when these roads are repaired from Hurricane Helene and the rock trucks are gone! Your continued business is much appreciated."
steven donnolly
February 18, 2026
5
out of
5
rating by steven donnolly
"We have been customers of Brian's agency since we moved from Iowa 5 1/2 years ago. My wife had a little mishap and the service provided by Brian's agency was great. They got back to me very soon after I emailed them about the accident. Except for the accident, this has been a seamless and stress free experience. You cannot go wrong with using Brian's team for your insurance needs."
We responded:
"Welcome to Tennessee! We are always here to help."
Ronnie Rice
February 10, 2026
5
out of
5
rating by Ronnie Rice
"Fast convenient service. I would recommend to anyone and the rates were super way to go Steve and team."
We responded:
"Thank you for the 5-star review! Our goal is to make insurance easy for customers so it is nice to hear that we did that. Please don’t hesitate to call if we can be of further assistance."
Jenny Avila
February 9, 2026
5
out of
5
rating by Jenny Avila
"The absolute best service that met my needs Rosana did a GREAT job when doing my quote not only did I come out with car insurance but also life insurance!!! Would recommend her 100% she’s great 😊"
We responded:
"I am so happy to hear that Rosana was able to help you protect your family. Our goal is to provide you with a remarkable experience, so thank you for letting us know you are pleased with my agency. Feel free to call us anytime we can be of service."
Kiva Fuller
February 9, 2026
5
out of
5
rating by Kiva Fuller
"Chip in windshield turned into a Crack after 9 inches of snow and -6 degree actual temperature. Sent Brian an email, he promptly called me, filed the claim and set up repair. Outstanding !!!"
We responded:
"So sorry that you are having to deal with these type of issues, but we are happy that we were able to help! Thank you for trusting my agency with your insurance needs and for the 5-star review. We look forward to working with you for years to come."
Chris Lennon
February 6, 2026
5
out of
5
rating by Chris Lennon
"Great personalized service"
We responded:
"Thank you for trusting my agency for your insurance needs. We appreciate the 5-star review and will continue to provide you with great, personalized service. Please call us if we can ever be of assistance."
Sharon Hyder
January 31, 2026
5
out of
5
rating by Sharon Hyder
"Brian has truly saved us money along with receiving better coverage! Staff is very helpful as well. He has taken the time to discuss, explain and recommend all avenues for us to be taken care of. I highly recommend for all your insurance needs."
We responded:
"Saving money is always fun! We appreciate you trusting my agency for your insurance needs. If we can ever be of assistance in the future, please do not hesitate to call."
Terry D
January 29, 2026
5
out of
5
rating by Terry D
"Right from my first contact with his office, Brian went above and beyond in providing me with excellent service. I had just moved into town and purchased a new home and he was able to set me up with home insurance and, shortly thereafter, had also assisted me in providing my auto insurance and umbrella policy. He went to great lengths to seek out the most appropriate policies with the best coverage and had gone out of his way to search out all of those discounts which could then be applied to the multiple policies which I required so as to arrive at the lowest policy premiums. His pleasant and engaging demeanor, commendable work ethic and professionalism helped to have the process unfold with ease and efficiency. He's genuine and generous with his time and I believe that he will always look out for my best interests. I've enjoyed meeting him and look forward to working with him for many years to come. It was a nice way to be welcomed to my new hometown. Thank you, Brian."
We responded:
"Welcome to Tennessee! Thank you so much for the kind review and for the enjoyable conversation. We will do everything in our power to assist you with your insurance and financial service needs for years to come. Enjoy your new home!"
Brittany Brown
January 28, 2026
5
out of
5
rating by Brittany Brown
"Brian and Rosana are top notch! They are very professional, knowledgeable, and friendly. I highly recommend them for your insurance needs."
We responded:
"It is great to hear that your experiences with our office have been favorable. We appreciate you and all of your years of support. We hope you and your family have a great 2026!"
Mary Finucane
January 28, 2026
5
out of
5
rating by Mary Finucane
"Brian was very kind, professional, efficient and effective. Handled my business quickly and correctly!!"
We responded:
"Thank you for trusting my agency with your insurance needs. We appreciate the 5-star review! If you or your family are ever in need of assistance in the future, please don’t hesitate to call."
Robert Huskins
January 27, 2026
5
out of
5
rating by Robert Huskins
"Brian goes above and beyond to take care of all my needs and questions. Very proud to have him as my agent."
We responded:
"It is my pleasure working with you as well. Thank you for the kind review! Anytime you need me, you know I will be there to help. Thank you for your business!"
Garrett Lowe
January 24, 2026
5
out of
5
rating by Garrett Lowe
"Always the best experience. You can’t find support like this anywhere else"
We responded:
"Thank you for the kind words, Garrett. It is great to hear that you enjoy working with my office. As always, feel free to call me any time I can be of service."
Samantha Whitaker
January 20, 2026
5
out of
5
rating by Samantha Whitaker
"Brian and his team at state farm in erwin tn are amazing! Always willing to help and make it as quick and smooth a process as possible"
We responded:
"We love hearing that you enjoy doing business with our agency. It is always a pleasure working with you, too! Thank you for the kind review and, as always, feel free to call us if we can ever be of assistance."
yorvis noa
January 20, 2026
5
out of
5
rating by yorvis noa
"Excelente atención, un proceso muy claro y rápido,muchas gracias"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que la atenciőn y el proceso fueron de tu agrado. Estamos aquí para ayudarte en lo que necesites. ¡Saludos!"
Candice Shelton
January 16, 2026
5
out of
5
rating by Candice Shelton
"Brian and his team are wonderful! They always make sure any issues we have are dealt with quickly and hassle free. Highly recommend them for all your home and auto insurance needs!"
We responded:
"It is our pleasure working with you and your family. Thank you for the kind review and for letting me know that our service is worthy of your recommendation. "
Birdlegs1980
January 12, 2026
5
out of
5
rating by Birdlegs1980
"Easy process. I hope to be with State Farm for a long time. It means a lot to have a local agent like Brian Poston that is always available and will answer any questions and concerns."
We responded:
"We love hearing your experience was great and that it was an easy process switching to State Farm. Our hope is that you will be with us for years to come as well. Thank you for the 5-star review! Please call me if we can ever be of service."
Ron Parker
January 6, 2026
5
out of
5
rating by Ron Parker
"I'm brand new with Brian. He gets a 5 start rating today. That's only fair. IMO. If he fails to perform as expected, I'll change my review opinion, I.e., number of stars. Time will tell, as it always does."
We responded:
"It was nice meeting you today. We will do our best to continue to meet your expectations. Thank you for the 5-star review!"
Toni French
December 24, 2025
5
out of
5
rating by Toni French
"I have had State Farm Insurance throughout my entire driving history, and was a legacy customer on my parents' 1965 policy. In all these years, I can honestly say that I have never been more impressed with the level of service that I received when transferring a policy. It is the day before Christmas today, and when I walked in the door Brian personally greeted me, transferred my policy from another State, and priced it for Tennessee. I was overjoyed to hear the new price, and because he also took the time to share an added benefit of their renter's policy I decided to add that on as well. If I could give him a 10-star rating, I would... he made all the difference in my State Farm experience!"
We responded:
"Thank you for gifting us with your presence on Christmas Eve! It was a pleasure meeting you and giving you a remarkable experience. We appreciate the 5-star review as well. Have a happy holiday season!"
Ginger Ray
December 23, 2025
5
out of
5
rating by Ginger Ray
"Great customer service!"
We responded:
"It has been such a pleasure working with you for so many years. We are pleased to know that our service meets your expectations. As always, call me if we can ever be of service."
Reynaldo Filgueira
December 19, 2025
5
out of
5
rating by Reynaldo Filgueira
"excellent service"
We responded:
"Thank you for the 5-star review! I am pleased to hear you receive excellent service from my agency. As always, feel free to contact us if you are ever in need of service."
tanya janssen
December 18, 2025
5
out of
5
rating by tanya janssen
"Amazing help! Thank you"
We responded:
"I am pleased to hear you had a remarkable experience in my office yesterday! Thank you for the 5-star review. My team and I are happy to assist you anytime with your insurance and financial service needs."